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Côte Restaurants Case Study
Côte Restaurants improve invoice processing efficiency with the help of EzeScan!
About Côte Restaurants
Côte Restaurants
Industry:
Solution:
Côte Restaurants are London based modern French brasserie styled restaurants who have expanded to locations across the UK. They now have a total of 46 restaurants in their portfolio, and in the region of 3,000 employees.
With the help of EzeScan’s Automated Invoice Processing Solution, the UK restaurant chain have successfully increased the accuracy and input of invoices to provide better cash flow management and reduce overheads. Here’s how it worked...
With the help of EzeScan’s Automated Invoice Processing Solution, the UK restaurant chain have successfully increased the accuracy and input of invoices to provide better cash flow management and reduce overheads. Here’s how it worked...
Challenge:
The central finance department receives huge volumes of invoices from the various restaurant locations via post which was a very slow process. These invoices required manual processing which was time consuming and labour intensive. They needed an automated invoice processing solution to improve efficiency and ultimately save them time and money. As Côte are currently processing 5,000 - 6,000 invoices per month with at least 50 approvers, unlimited capability was an essential requirement.
Solution:
The restaurant chain implemented as a front end Capture Solution in conjunction with DocuWare as the Document Management Solution (DMS). EzeScan was implemented in order to grab all of the non EDI invoices that arrived as hard copies. Once scanned, EzeScan would grab the relevant index fields and then drop the documents into hot folders. EzeScan monitors these hot folders and places them straight into the relevant DocuWare workflows for the restaurant managers to approve the invoices electronically via their mobile phones. If pre approval is required they are held in order for a query code to be added before sending to the approver.
Results:
With the help of EzeScan, accuracy levels have increased from around 75% to almost 90%. Côte are able to better manage their cash flow as invoices are being processed much faster. The entire process has been reduced to 14 days maximum. Previously 6 staff were required to process invoices whereas currently only 1.5 users are needed to achieve better results.
"The previous manual process often meant a fair amount of human error, and accuracy levels were around 75%. The introduction of the EzeScan solution has now increased accuracy levels to almost 90%" - Gordon Rollo, Finance Directer of Cote Restaurants