We are here to help you!

If you've got a question about evaluating EzeScan, buying EzeScan, configuring or using EzeScan, or a billing enquiry then please feel free to contact us via one of the contact methods shown below.

Unlike some other software companies, we take our customer obligations seriously. We try to respond quickly to each customer enquiry and we try to provide an acceptable outcome for both parties wherever it's possible for us to do so.

Our customers pay us an annual support & maintenance fee. In return for that annual payment we agree to provide email and telephone based support services to the client during our normal business hours.

If you have phoned for support, on some occasions your call may go through to our message bank, as in some situations we may not be able to take your call at that time. If that happens, please leave a detailed message and we'll try to get back to you ASAP.

If you require urgent assistance from us, please leave a detailed phone message, and then also send an email to support@ezescan.com.au with URGENT in the email subject.
 

Here's how to contact EzeScan
 


Features and Fixes

Details of new features and fixes in each release of EzeScan, available to registered site users.