Smith Family Case Study

Smith Family says goodbye to paper forms and hello to $120,000

Manually managing paper forms and donor letters is a time-consuming chore for many charities. It’s costly and error prone, syphoning vital resources from more productive fundraising tasks. The piles of paper were particularly tall for The Smith Family, which runs a sponsorship program that allows donors to write letters to the students they are supporting. To ease the burden, in 2018 The Smith Family implemented a document digitisation and processing solution from EzeScan. The Smith Family has boosted donations and improved donor engagement while saving 1,600 hours in staff time each year. Here’s how they did it.