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University of Western Australia Case Study
The University of Western Australia automates records capture with the help of EzeScan.
About University of Western Australia
University of Western Australia
Industry:
Solution:
Around 250,000 individual student records need to be captured annually into Micro Focus Content Manager.
With more than 250,000 student records generated annually, the records department needed to implement an automated records capture solution to encourage digitisation. Here's how they did it...
With more than 250,000 student records generated annually, the records department needed to implement an automated records capture solution to encourage digitisation. Here's how they did it...
Challenge:
There was reluctance to commit to digitalisation of student processes due to the manual capture of records into Content Manager. They needed to implement an automated records capture solution to remove the manual capture of records and encourage the digitalisation.
Solution:
EzeScan was identified as the most cost-effective option that supported the continuing requirement for digitisation while also supporting automated records capture. The flexible licensing model and ease-of-use meant functionality could be modified over time to expand the use of the software throughout the records department. EzeScan also integrates with Content Manager out of the box and supports the digitisation of a wide variety of different types of records. EzeScan was first implemented in 2018 to replace the existing scanning solution with functionality extending in 2019 to enable the automated capture of records (including emails) into Content Manager. Once configured in EzeScan, automation routes were easily configured to expand functionality throughout the records department.
Results:
Since the implementation of EzeScan, roughly 170,000 student records (70% of all student records) are now automatically captured annually into Content Manager.
“EzeScan integrates with Content Manager out of the box, and it is flexible in that it supports the digitisation of a wide variety of different types of records, unlike some other products that focus on supporting the digitisation of a large volume of a small number of document types such as invoices. EzeScan is a better match for the scope and scale of the digitisation service delivered by the UWA records team” - Debra Paisley, Library Manager (Records, Archives & Digitisation Services) at UWA.