“Simon, we have 35 Location that do document imaging within our network imaging +- 5000 to 10000 document per day.
The Process that had to be followed on the previous imaging system, was too make sure that all documents imaged, would have a corresponding document number (as the file name) only than could our document management system be able to marry the imaged document to the relevant information in our operations system.
If the system did not correctly rename each file when imaged, it would have to be manually corrected (very time consuming). We would achieve successful read rate of about 30 to 50%. On average it would take 3-4 hours in our large branches to complete the document processing before the end of their shift. On most occasions not all documents for that day would be imaged.
Since the rollout of EzeScan Central OCR we have managed to save on average 2-3 hours per location on document processing. Freeing up that resource to perform other task with in the business. EzeScan has improved our, out of standard reporting and the Proof of delivery documents are in the system days faster.
This improves our invoicing turnaround times and directly decreases our debtors days.
We have a few setup issues going live, fortunately for us EzeScan has Ramesh and yourself , both of you were ALLWAYS on hand to help with whatever issues (big or small) we might have encountered or changes needed, allowing the application to work and fit in with our internal process.
I would recommend EzeScan to anyone!”